Last updated: 12 May 2026
These Terms govern your use of the HydroIQ website, app, cloud services, and hardware ("Services"). The party providing the Services is HydroIQ, Inc., a Delaware corporation ("HydroIQ"). By creating an account, joining the beta program, or using the Services, you agree to these Terms.
You're responsible for maintaining the confidentiality of your account credentials. Don't share them. If you suspect your account has been compromised, tell us at security@hydroiq.us and we will help.
HydroIQ offers a free tier and paid tiers (Grove, Canopy, Bloom). Paid tiers are billed monthly on an annual commit; month-to-month is offered at a 3× premium to discourage acquisition-cost-only signups. Pricing is shown on the Plans section of the website at order time and is the binding price for the duration of your commit.
If you cancel a subscription, your hardware continues to operate. Local schedules run on the device. Manual control via the app continues. Only cloud-dependent features (AI adjustments, remote access, camera AI analysis) stop. We will not deactivate, brick, or degrade hardware you have purchased.
Controllers and Nodes carry a 2-year limited warranty against defects in materials and workmanship (3 years for Enterprise, 5 years for Hydro Node battery). The warranty is transferable with the original purchase receipt. Damage from lightning, flooding, mechanical impact, or improper installation is excluded. See hello@hydroiq.us for claim instructions.
Don't use the Services to (a) violate any law, (b) interfere with another HydroIQ customer's service, (c) reverse-engineer the cloud subscription, (d) abuse our API, or (e) attempt to manipulate the audit log. Third-party fertigation cartridges are explicitly allowed; we will not lock them out.
Beta participants receive pre-production hardware in exchange for usage telemetry and feedback. Beta hardware may not represent final production specifications. Beta participants who complete the cohort retain their hardware at no additional cost. See your individual beta agreement for the specific terms.
Beyond the express limited warranty above, the Services are provided "as is" and "as available." We disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement to the maximum extent allowed by law. HydroIQ is irrigation infrastructure; do not rely solely on the Services for crops, plants, or property whose loss you could not absorb.
To the maximum extent permitted by law, HydroIQ's aggregate liability arising out of or related to the Services is limited to the greater of (a) the amount you paid HydroIQ in the 12 months preceding the event giving rise to the claim, or (b) $250. We are not liable for indirect, incidental, consequential, special, or punitive damages, including lost profits or crop loss.
You agree to defend and indemnify HydroIQ against claims arising from your violation of these Terms or your misuse of the Services. We will defend you against third-party claims that the Services infringe a patent or copyright, provided you notify us promptly and let us control the defense.
Either party may terminate the relationship at any time. On termination, your account is soft-deleted for 30 days, then unrecoverable. You can export your data before the soft-delete window expires. HydroIQ may suspend or terminate accounts that violate these Terms or that are inactive for 24 months.
These Terms are governed by the laws of the State of Delaware, without regard to conflicts-of-law principles. Any dispute that cannot be resolved through good-faith negotiation will be settled by binding arbitration administered by the American Arbitration Association in Monmouth County, New Jersey, under its Commercial Arbitration Rules. The arbitrator's decision is final and enforceable in any court of competent jurisdiction.
We may update these Terms. For material changes, we will notify account holders by email at least 30 days before the new Terms take effect. Continued use of the Services after the effective date constitutes acceptance.
Questions about these Terms? hello@hydroiq.us