Last updated: 12 May 2026
HydroIQ, LLC ("HydroIQ," "we," "us") is a New Jersey limited liability company building precision irrigation and fertigation hardware and the cloud subscription that runs them. Our website is hydroiq.us. You can reach us at hello@hydroiq.us for any privacy question.
If you've expressed interest in the beta program we collect the email address you provide, along with any information you include in the free-form fields. We use this information to follow up with you about the beta program and for no other purpose.
If you own a HydroIQ Controller we collect:
| Raw sensor telemetry | 60 months (5 years) |
| Hourly averages | 1 year |
| Daily averages | Retained until you delete them |
| Watering / fertigation events (audit log) | Indefinite, append-only, never modified |
| AI plant-health analysis results (planned feature) | Indefinite, owner-deletable |
| Camera live stream (planned feature) | Never written to disk |
| Camera stills (planned feature) | Held in memory only during analysis call |
| Account / profile data | Life of the account, plus 36 months after closure (30-day soft delete on closure, then unrecoverable) |
You control how much of your telemetry leaves your garden for research and partner use. By default, HydroIQ may sell or license aggregated, de-identified data — de-identified using reasonable means so that it is not readily attributable to you. You can opt out at any time in your account settings, and you can apply more granular sharing restrictions. Every consent change is recorded in your audit log, giving you a clear record of what you consented to and when.
To run HydroIQ we rely on a small set of vetted service providers — for example, cloud hosting, transactional email, and payment processing — and, as we roll out our planned cloud analytics features, providers that perform analysis on de-identified inputs. These providers process data only on our instructions, only to deliver their service to us, and are bound by confidentiality and data-protection obligations. We do not sell personal information to them, and we do not authorize them to use your data for their own purposes. A current list of our key service providers is available on request at hello@hydroiq.us.
You have the right to (a) access the personal data we hold about you, (b) receive it in a portable, machine-readable format, (c) correct it if it is inaccurate, (d) request its deletion, and (e) restrict how we process it. We make these rights available to all of our users. California residents have additional rights under the CCPA/CPRA, including the right to know, delete, and correct personal information and the right to opt out of the “sale” or “sharing” of personal information; we never sell personal information and do not share it with advertisers. Because we may license aggregated, de-identified data by default, we provide an opt-out in your account settings (see “Anonymized data tiers”), and we will honor a “Do Not Sell or Share My Personal Information” request sent to hello@hydroiq.us. We do not discriminate against you for exercising any of these rights. Send any request to hello@hydroiq.us; we will acknowledge your request promptly and complete it within the timeframe required by applicable law, and in any event without undue delay.
Connections between your Controller, our cloud, and your app are encrypted in transit using industry-standard protocols. Firmware updates are cryptographically signed and verified by the device before installation. When camera live-view becomes available, sessions will require time-bound tokens that expire automatically. No method of transmission or storage is completely secure, however, and while we use commercially reasonable measures to protect your information, we cannot guarantee its absolute security. We follow a 90-day responsible-disclosure window for any security issue reported to security@hydroiq.us and publish resolved security advisories on our security page.
Our website uses only the cookies necessary for it to function and to remember your cookie preferences. We do not use web analytics, and we do not use advertising cookies or embed third-party ad trackers. You can manage or clear cookies at any time through your browser settings.
Our products are not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information or registered an account, contact us at hello@hydroiq.us and we will take steps to delete it.
HydroIQ is based in the United States. By using our products you consent to processing of your information in the United States. If you are in the European Economic Area or United Kingdom, you may have additional rights under the GDPR / UK GDPR, which we will honor where they apply to you. Where GDPR / UK-GDPR applies, we process your data on the following legal bases: performance of our contract with you (operating your irrigation system and account); our legitimate interests (security, troubleshooting, and improving our products), balanced against your rights; your consent (for any optional, opt-in features, including any future camera-based analysis); and compliance with our legal obligations. Where we rely on consent, you may withdraw it at any time.
If we update this policy we will change the "Last updated" date at the top of the page and, for material changes, we will provide reasonable advance notice to account holders, such as by email, before the updated policy takes effect.
Email hello@hydroiq.us for any question about this policy or your data. This policy is governed by the laws of the State of New Jersey, and the exclusive venue for any dispute arising out of or relating to it is the state or federal courts located in or serving Monmouth County, New Jersey.